Get Out of Voice Menu Pergatory

Paul English, the creator of Kayak, has written a list of ways to bypass computerized voice systems and get to an actual person. Want to get out of IVR Hell at HP? Say "agent". Symantec? Press zero twice.

Paul's Blog and Homepage is here

His IVR Cheat Sheet is here and the Boston Globe Article is here

Slashdot discussion is here: Slashdot | Get Out of Voice Menu Pergatory